Forum Discussion
Quiz marking course completed successfully although it gets failed
Hi everyone,
We have a course completion issue on one of our LMS platforms (we use LMS A for internal audiences and LMS B for external audiences). On LMS A our completion isn’t showing up corr...
Hello Laura,
Happy to help!
Thanks for sharing your testing results on two different LMS environments. This was very helpful in trying to isolate the cause of the issue. I did another test in SCORM Cloud to compare the results and can confirm that the course is working as expected. Here's a screenshot of my test where completion is not marked as 'Complete' regardless of how many attempts is taken.
Testing in SCORM Cloud is a helpful way to determine if an issue is LMS specific. Since the issue appears to be isolated to the LMS A environment, please continue working with their support team to resolve the issue. One additional troubleshooting step that you can do is to enable the LMS debug logs for your course to provide more insight into what's happening in the background.
