Quizz Display trouble

Hi Luciana,

Thanks for your help on this case!

Here are my answers to your questions:

1. usually, yes, the course displays as expected - learners take the test in training centers on tablets with Android Systems, using Chrome and these tablets should all be set identically; but I think it's possible some learners change some things for some tablets, though I don't know what
2. The 2 mentioned modules are built the same way with question banks
3. Indeed, when the learners changed computer or tablet, it finally worked out properly

The thing is I know my modules are well set to displays correctly on LMS (and the support sent me a mail saying it worked properly) but my clients want them to display EVERY time correctly (which I perfectly understand). Unfortunately I don't have more information about the navigator or the system, since they formated the computer or can't find the tablet that was used anymore.

My questions are:

• has this problem already been encountered?
• beside the basic requested settings, is there something you would recommend to ensure modules display correctly? such as erasing browsing history...

Thank you again for your help here 🙏 these kind of problems make me feel bad when I can't find a sustainable solution...