Forum Discussion
ClareEverett
3 years agoCommunity Member
Replay keeps crashing
Does anyone else's replay keep crashing? I'm finding that it seems to crash about every 30 mins, I've been reporting but does seem to make any difference.
Also it crashes every time I try and publish. I've saved the work under different titles and then split sections out in case one bit is somehow corrupted. Bit it won't even publish little chunks.
Any ideas
Thanks
- BeccaLevanCommunity Member
Welcome to E-Learning Heroes, Clare!
Sorry you're experiencing this trouble with Replay—I'm happy to help!
- Be sure your project files are located on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior due to latency.
- If you're already working locally, run a quick repair on Replay 360 to see if that helps!
If you're still stuck after those steps, connect with a support engineer to help troubleshoot!