Forum Discussion
Resolution Issues with Storyline
Hello
I am trying to get a clear resolution on my simulation in Storyline.
I've tried recording with storyline, Camtasia and Snagit.
I've attached images of all cases.
The Camtasia and Snagit captures look fine until I put them in storyline, and then are blurry.
Why is Storyline making everything blurry?? How can I adjust the resolution?
I've read all of these and tried everything. But I am still having the same issue. :(
Ideally, I want to record my simulations with Storyline so I can create try me's.
https://community.articulate.com/discussions/articulate-storyline/blurry-images-in-storyline-360
https://community.articulate.com/articles/software-sims-setting-recording-size-area
Any advice appreciated.
Thanks for sharing those screenshots, Melissa! I can see you've done a lot of troubleshooting on your end, and I really appreciate your efforts in sticking with this.
From here, I've enlisted one of our support engineers to step in to help figure out what is happening. I've opened a case on your behalf, and one of my teammates will reach out shortly!
