Forum Discussion

RickyYau's avatar
RickyYau
Community Member
3 years ago

Resume not working in web published course

I am having an issue with courses not resuming when published to the web, even though I have it set to "Prompt to resume" in the Storyline > Resume setting. Users report that they need to restart on...
storyline 360
JudyNollet's avatar
JudyNollet
Super Hero
3 years ago

Hi, Ricky,

The Resume feature works if the course is loaded in an LMS or LRS. In those cases, Storyline saves the suspend/resume data in the LMS/LRS.

As I understand it, users can't resume courses published just for the web, because Storyline doesn't have anywhere to save the data. 

  • RickyYau's avatar
    RickyYau
    Community Member
    3 years ago

    Hi Judy,

    Thanks for sharing. We don't have an LMS/LRS at our company, but we're sure the resume feature has worked for the web before. Our previous courses allowed users to resume their study status when they returned to their course (the resume feature still works in these courses). But now, the Resume feature doesn't work even when the course is published to Review360.

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