Forum Discussion
Rise 360 running slow
Looking for some help. For the last few days, Rise has been running extremely slow or not responding. I checked the tech specs, my chrome is up to date and I have the most recent version of iOS. I h...
Hi,
This is also happening to me- I don't understand how to attempt to fix this. I think i've cleared my cache (data saved in browing history etc.) but I'm still haveing the problem. Rise seems to work fine- but as soon as I open the comments on the panel to the right to resolve what some of my reviewers have said, the course seems to be really slow and glitchy. I type and there is a delay of almost 5 seconds before I see what I have typed. I'm on such a tight deadline for this project I really can't afford for this to happen right now and I'm kinda freaking out. Can anyone help me? I don't even know how to log an issue!!
Olivia
Hi Olivia,
Sorry to hear that you ran into this issue. If clearing your browser's cache doesn't fix the behavior, try using a different browser to isolate if the issue is specific to just one browser. If the issue persists, open a case with our support team here to get in touch with one of our support engineers so we can take a closer look at what's causing the performance issues for Rise 360 on your end.
Exactly what I experience with no success.
Hi Gerda!
I just replied to your other post, here!
