Forum Discussion
Rise Course will not open
Hi Team,
I went to open a course in Rise360, and I cannot get it to load. Others on my team are not having this issue.
The course will load and tell me it's loading, spin, and then sign me out. I have cleared cache and cookies, and I have restarted the computer, but nothing seems to work.
Hello Dani,
Sorry for the trouble opening your Rise course. I appreciate the troubleshooting you've already done!
Please check if you're using the latest version of a supported browser. If the issue persists, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you.
