Forum Discussion
Rise lost when sending a copy?
Hi everyone,
I'd like to know if anyone has ever experienced a Rise getting lost went sent. I'm sending some Rises to another author, and I have been told some Rises have never been received.
Un...
Hello Valentina,
Thanks for reaching out!
We aren't seeing this issue happening to other Rise 360 users. Does resending the course a second time help? Or does the course never reach the intended recipient regardless of how many times the course is sent?
If the issue is still happening, please open a case with our support team here so we can take a closer look at what's happening.
