Forum Discussion
SCORM Rise course not loading
We have a case of a Rise course not loading. We are using moodle LMS and loading the course as Scorm.
In our case all other users can access the content, and the users affected report that initial...
Hi
We face similar problems. After updating a new course authored in Rise, 2 types of learners are affected:
1) Learners who are in progress of completing the course
2) Learners who have completed the old version
Both groups of learners face a blank page when they try to acccess the updated version.
There are only two solutions: a) publish the course as 'new' b) forced new attempt - both solutions mean deleting learning data.
Therefore, have to think carefully when we update Rise course. Terrible solutions.
Any advice from Articulate staff is highly appreciated on how best to address this issue. Course evaluation and amendments is part of digital learning project life cycle.
THIS - we have ended up hosting these as linked webpages to get around it but we do lose some functionality (can't remember where a learner left off). There must be a better solution than deleting data.
I have identified this issue in my content strategy. So far, I know and have used one authoring tool which does not have this issue as it pushes updates straight to the LMS without the need to upload the new SCORM file.
There are many barriers we, digital LDs need to overcome, to disseminate our content. The expectation is extremely high. Hope Articulate people can solve the updated version issue. Soon.
