Forum Discussion
Screenreader reading incorrect question choice text - even after alt text has been changed
- 2 months ago
Hi MASpencer I have just tested your SampleQuiz.story file using JAWS 2024 could replicate your issue. The reason this is occurring is because the ALT text value does not match the option text values. When checking the options, ensure you are checking all of the option states.
See this short video: https://www.dropbox.com/scl/fi/dz9h0sn1ax9atshksrfz5/Articulate-Storyline-360-64-bit-2024-09-17_07-34-41.mp4?rlkey=2qif3yusotefb1vqetnhpd93m&dl=0
Hi MASpencer I have experienced this before, but it was the Alt Text field that had some how lost it's connection to the text in the field.
I know you mentioned you checked this, but just to double check, when you view the text in the Alternative text: field, is it greyed text or is it black text?
If it is greyed text, the connection is fine, and it's a more serious problem, but if black, it is possible the Alt Text is deviating from what is in the text field. To resolve this, I just select the text in the Alternative text field and delete it. This just resets the Alt Text and default the field back to using the text in the field.
Hi Sam,
When I created my sample course (see my reply to Kelly), I noticed that some choices are still read incorrectly even when the corrected Alt Text is gray.