Forum Discussion
Stop comment notifications for reviewers without Articulate ID
Hi everyone,
I've sent a review 360 link to coworkers who do not have Articulate IDs. They have commented extensively on my course and I've been answering them so everyone is kept in the loop about changes and can discuss.
However, I've received several complaints from coworkers receiving a large amount of notifications for comments (makes sense, we've been discussing a lot in the comments section).
Now, even though there is a link at the end of the email they can click to unsubscribe/change settings for notifications, they are then asked to log in. Since they do not have an Articulate ID, this is not possible and they end up having to delete every single notification email.
Is the only way to unsubscribe from notifications to register with Articulate? Or is there some other, simpler solution available?
- BrianRobertsonCommunity Member
Adding another request to allow designers to control notifications sent to non-Articulate reviewers.
- AudreyDenney-9aCommunity Member
Logging another request for this feature. Thanks.
- TracyDunhamCommunity Member
Agree, this needs to be added. The publisher/creator should be able to control notifications for all reviewers.
- EimearOGrady-f3Community Member
Adding another request for this feature. Very frustrating that we cannot mute notifications, especially with several reviewers.
- EtsaAcolatse-22Community Member
Ditto. Didn't realize that this still occurs when notifications are muted. Very frustrating for my stakeholders.
- TeresaBanmanCommunity Member
Hi Articulate -- has there been any progress made in relation to this issue?
We do offer an option to mute project notifications. To do this, you'll just need to create an Articulate ID, but you don't need to be a part of an active subscription!
- TracyDunhamCommunity Member
Thanks Lauren, but I am lucky if my busy reviewers have time to provide feedback on my courses. I cannot ask them to also create an Articulate ID. I know most would be frustrated by this. It would be much easier if the owner could control notifications for all others.
Thanks for sharing your experience with us, Tracy! I understand how changes to the Review 360 comment notification workflow can benefit you and your organization. I see that your voice is already added to the existing feature request below.
- Allow for more options for authors to manage Review 360 email notifications and what is sent to their reviewers.
We'll let you know if this request makes it to our feature roadmap!
- SheriEastmanCommunity Member
And another request from me, thanks.
Hi Sheri!
Thanks for reaching out and adding your voice! I've included you in the feature report and will update this discussion if it makes it onto our Feature Roadmap.
Have a great weekend!
Hi Ed,
We appreciate you taking the time to share your voice and a screenshot with us! I've gone ahead and included you in the feature report. We will update this discussion if it makes it onto our Feature Roadmap in the future.
Have a great start to your week! ✨