Forum Discussion
Storyline 360 courses - audio not playing or very delayed in published output
Hi, I already submitted a case for this and support and although they have been able to duplicate the issue, they haven't been able to track down a solution yet so I'm hoping someone else is having ...
Today I began experiencing a similar problem. I did a bit of testing to narrow the problem down and I have two projects, each with a single scene containing two slides.
- In my Example 1 project, when loaded in Chrome, the audio on slide 2 does immediately play as it should. In this project, slide one is set to advance by user
- In my Example 2 project, when loaded in Chrome, the audio on slide 2 does not immediately play as it should but if the reload button is clicked, the audio immediately begins playing when the timeline for the slide resets. When the Example 2 project is loaded in Internet Explorer, the audio for slide 2 plays as it should. In this project, slide one is set to advance automatically.
- Other than the slide one advance setting, both projects are identical.
Both projects are attached.
Chrome Version 72.0.3626.121 (Official Build) (64-bit)
Internet Explorer 11 Version: 11.316.17763.0
