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AndyJones-46599's avatar
AndyJones-46599
Community Member
8 years ago

Storyline 360 on a high DPI monitor

Hello lovely people!  

I've run into an interesting problem with Storyline 360 (that I am currently trying out).  On a Windows 10 laptop with Custom Scaling set to 150% Storyline 2 looks just fine, looks crisp and clean and lovely.

But with Storyline 360 on the same laptop, with the same settings, it is blurry.  This is only fixed by dropping the Windows custom scaling down to 100% for Storyline 360 (and leaving it for the rest of the apps on the laptop).  

Of course, this means that Storyline 360 is now very small on the screen.  It is crisp and clean but very small and almost unusable.  

I have looked around for some threads and found that you only recommend that Storyline runs at 96dpi (which is what custom scaling deals with) but what I don't understand is how can Storyline 2 look perfect but Storyline 360 (with the same code base) doesn't cope with custom scaling in the same way.

Please help

  • DeanHolland's avatar
    DeanHolland
    Community Member

    Any update on this? I've got the same problem - brand new user of Storyline 360 on Windows 10 on a retina MacBook Pro via boot camp (native res 2880 x 1800). I have to choose between text and images that are crisp but too small (100%), blurry but OK for size (125%, 150%, or 175%), or crisp but too big (200%). 

  • DeanHolland's avatar
    DeanHolland
    Community Member

    My solution was to buy a new low-dpi monitor just for working with Storyline. Far from ideal, but at least they're not that expensive.

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