Forum Discussion
Storyline Blank Screen
When I publish my Storyline to Review 360 or even preview the entire project it shows a blank screen. I have attached a picture for reference. I am saving it to my local drive and my file name is no...
We are using blank Master Slides for the most part. I tried to add a "test" slide before the initial slide to see if it will show, but that slide is not showing either. It has to be something else in the project that is causing the issue.
Set the navigation to Free in the Player, publish (to web on your local drive or to Review) and see if you can navigate to, and see, other slides loading. If not, you likely have a corrupt file.
To troubleshoot a corrupt file, import the first half into a new temporary file and import the second half into another temporary file. Try them both. If one works and the other doesn't, then you have identified the half that isn't working. Continue the process with the broken half (import half into another file and the second half into another) until you isolate the problematic slide(s). Delete those slides and recreate them.
If you're permitted to do so, you can send me the file privately and I'll be happy to dig into it.
