SarahCollett
3 years agoCommunity Member
Player dialogue boxes appear as a blank screen
Hi everyone
We've experienced this issue for sometime now when learners are viewing Storyline 3 SCORMs via an old version of Totara. We're now using Storyline 360 via a new cloud based LMS, but still experiencing the same problem. If we select 'prompt to resume' in the player, learners see a blank screen rather than the resume message, although the message is there- you can hover about and find the button if you try. It's just not visible. Also, learners see a blank square rather than the dialogue box when they haven't selected an answer to a question. Screen shots attached- any help much appreciated!
Thanks, Sarah