Storyline course duplicates first attempt several times before returning second attempt score.

Hi All

Was there ever a resolution on this? I have a problem with my LMS duplicating the reporting. John Doe takes a course and leaves/exits it without finishing ending up with an IN-PROGRESS status that randomly duplicates or shows up twice in my course reporting. John Doe might later resume the course or restart it eventually getting a PASSED status that shows up duplicated in course reporting. It isn't isolated to one user or one course and seems random in nature as it doesn't duplicate on a regular basis. My LMS administrators insist it's some flaw in the SCORM package in that it is sending the same 2 course responses to the LMS within a gap of milliseconds as an explanation of why course reporting is being duplicated. I have reached out to SCORM Cloud with the only thing they think is a real-stretch of a possibility is how the users are exiting. If there was an I-frame involved, this might be legit but when the course is launched, a new browser window is opened (not an I-frame). My issue seems similar to what started this discussion, but am not sure entirely.