Forum Discussion
Storyline crashes when replacing pictures in media library
Hi all,
My issue is that when I use media library to replace a certain picture that has 15 uses throughout the course, the project crashes. Every time. I couldn't find the issue. I am using v3.93.33359.0 version of Storyline.
Hi AlinVoia-1a2e12,
Thanks for reaching out and detailing what you're experiencing. A few clarifying questions for you:
- Does this only happen with one specific picture?
- Have you tried importing your slides into a new Storyline project?
- Can you please try a Storyline repair?
If these steps don't do the trick, I'd like to connect you with one of our Support Engineers in a case!
Hi Kelly,
Unfortunately, it didn't work. I still have the issue.
Hi AlinVoia-1a2e12,
Thanks for letting us know!
I've opened a support case on your behalf so we can investigate what's going on. You'll be hearing from one of our Support Engineers soon via email.
