Forum Discussion

W1LL's avatar
W1LL
Community Member
21 hours ago

Storyline Resetting Progress During Quiz

We're currently having an issue where if a learner leaves the course during the content, they will rejoin where they left off. However, if a learner leaves during the quiz/assessment section,  they are reset to the very beginning of the learning content.

As it's a timed and restricted module, the learner will have to go through 30 mins of content again before being able to access the assessment. 

Is there anything I can do in Storyline to prevent this from happening, or is it an LMS issue? 

2 Replies

  • JenLynnRusso's avatar
    JenLynnRusso
    Community Member

    It could be both a SCORM size limit as well as an LMS issue. We use Docebo, which NOTORIOUSLY resets progress for larger SCORM packages, even if they should theoretically work. You can try using a free trial of SCORM Cloud to see if your SCORM package has any failure points. You should also refer to your LMS SCORM requirements and whether your LMS has a built-in debugger.

  • I suspect you are hitting a scorm resume limit are you using scorm 1.2?