Forum Discussion
Storyline-stuck spinning when user clicks "submit"
Hi. I have a storyline module that users are reporting that they get the spinning wheel after they click "submit" on the last quiz question. It does not stop spinning and they are never advanced to...
Hi Stephanie,
Welcome to the E-Learning Heroes community!
I'm sorry to hear that you're still experiencing this issue, and you're correct about submitting a ticket! Sharing your file with our Support Engineers will help them investigate what's going on. You can submit a support case, here.
Additionally, I see you mentioned in your first post that you weren't sure if the issue was specific to your LMS or project file. One way you can test is by using SCORM Cloud.
- If the course works correctly in SCORM cloud, then I suggest that you reach out to your LMS provider to troubleshoot the issue. They'll know how best to help with LMS-specific problems.
- If it doesn’t work in SCORM cloud, that indicates the issue lies within your project. The next step would be to reach out to us in a support case.
Here's an article that you may find helpful if you run into a similar issue again:
