Forum Discussion
Text entry bug in latest update
Hi all.
I discovered a bug in Storyline 360 today, which has been reported. If you have a text entry field it will stay 'on top' of any layers you have on that slide (including master slides).
For example, if you have a text entry field on the base layer and a popup window as a layer, when you open the popup window the text entry field will be on top of the layer. Here's a link to a Peek video to demonstrate what I mean:
https://360.articulate.com/review/content/df1b62c5-b4da-4d0f-898d-56c9d98d9731/review
This has been reported as a bug, so hopefully there'll be a fix for it soon. In the meantime there's a workaround of preventing the user from clicking on the base layer, although this isn't always preferable.
UPDATE: This appears to be another bug with a recent update, as modules we designed in a previous version of Storyline aren't affected by it.
Hi Manuel!
I'm so sorry that you ran into those issues. I'm happy to review each one with you:
- Text-entry field on a layer: We have an open issue in Storyline 360 where the text-entry field on the slide layer remains active in the base layer.
- Red lines: This is also an open bug in Storyline 360 where a red line from a spelling error in a text-entry box on a slide layer appears on the base layer.
For now, we recommend creating a separate slide for the layer, if possible.
If that doesn't help, we're happy to connect with you for any other tailored solutions. If you could share the .story file, please use this private case link.
Hi,
I confirm, I've got the same issue.
On a slide, I've put several text to fill on the main layer an some element on an additionnal layer.
When a text is autofilled by the browser, it remain on the top when the additional layer is opened.
You can easily understdand the issue on the screenshot.
I've encountered this problème when i choose a pre-filled choice offered by the browser but not validated the choice by pressing "enter" button.
As I've no error message, it is hard to fix it.... If you have any idea, it'll be well aprieciated.
Many thanks in advance.
Lilian
Hi Lilian!
We're happy to help!
We released the fix in Storyline 360 Update 38 (Build 3.38.21779.0) and we are now on Storyline 360 Update 40 (Build 3.40.22208.0). Which version of Storyline are you using?
If you're using an updated version of Storyline 360 and still seeing this snag, I'd like for our Support Engineers to work with you 1:1. Please use this link to connect with our Support Team.
Looks like this bug has resurfaced with a recent update. Is this being looked into?
Hi Astutis,
I just replied to you in your other post here to take a closer look and see if we can nail down what's happening!
Hi all,
Unfortunately I'm also facing this issue. I have a text entry field on a layer. With closing this layer the field fades out but the font gets dark (grey / black) and stays visible. I can also see the red lines for the spelling feedback. Is there any solution ?Any idea when this might be fixed? This is happening on a freeform quizzing slide so not having feedback layers is not really an option for me.
Please indicate when this will be fixed. It's a critical bug that is in some cases too significant to create a workaround. Far too messy. Could you please escalate this and provide an eta for resolution?
Thanks.
Hi Shane,
I understand that the workarounds can be a bit too cumbersome! While I can't provide an ETA for a resolution, I'll be sure to bring this up to my team and keep everyone in the discussion updated on any news we can share.
Thanks Ren, let me know if your team offers any insight.
In the meantime - do you know if it's possible to roll-back to a previous version of SL360 to avoid this bug at time of publish?
If so, are you able to identify an earlier stable version and advise on the rollback process?Thanks again.
