Forum Discussion
BenjaminFryback
2 years agoCommunity Member
"The project file could not be saved. One or more errors occurred."
Good morning,
I've been building a fairly large course in storyline, and cannot save it after working on it. After attempting to save on a local drive, I get the message "The project file could n...
JoseTansengco
2 years agoStaff
Hello Benjamin,
Sorry to hear that you ran into this issue.
I'd like to ask a few questions to help clarify your experience.
- Were you working locally when making changes to your project file, or was it saved to a local directory when you attempted to save the file?
- Were you working out of a directory that gets synced to an online location?
- Have you tried saving to a new project file instead of overwriting the existing one?
We recommend working locally when making changes to a Storyline project since working on a network drive has been known to cause issues with saving.
If you're already working locally and are still experiencing issues when saving your project file, please open a case with our support team here so we can take a closer look at what's happening. In some cases, background applications such as Carbon Black security software has been known to cause issues with saving, so we'll need to gather more information from your system to identify what the exact cause is for your installation.