Forum Discussion
The "restart course" trigger isn't working correctly
I wanted to kindly inquire if there have been any updates regarding the issue we previously discussed. I would prefer to avoid using the "Reset to initial state" function if possible. Instead, I am aiming to allow students to revisit slides with their progress preserved (particularly for slides with questions, in a real working scenario). Ideally, only if they choose to restart the course and manually press "Reset" should everything return to its initial state.
Thank you so much for your time and support!
Hi Kate_Golomshtok!
Sorry to hear your Reset Course Trigger isn't functioning as expected! Glad to see LOrealB has been helping you!
I was able to replicate the same issue on my end, in the current version of Storyline 360. I've opened a support case on your behalf so our support engineers can take a closer look into this behavior. You're in excellent hands with them and they should be reaching out to you shortly.
We can continue the conversation through your case to keep all information in one spot.
Hi! Is there an update on this case? I've seen some users say that the Restart Course trigger will reset the menu, while others say it will not. If this trigger is working as designed, how should it behave? Thanks!
Hi Kathy_Hains,
Happy to help!
The fix for the bug discussed in this thread was released in Storyline 360 Update 93. Can you please confirm if you're publishing your courses using the latest version of Storyline 360? If you can replicate the behavior using Storyline 360's most recent version, please share a copy of your project file here or privately by opening a support case so we can investigate. We'll delete it when we're done!
