Forum Discussion
The "restart course" trigger isn't working correctly
Hi everyone! I'm reaching out with the following issue: my "restart course" trigger isn't working correctly. The slides seem to reset after clicking the restart course button, but this happens on all...
I wanted to kindly inquire if there have been any updates regarding the issue we previously discussed. I would prefer to avoid using the "Reset to initial state" function if possible. Instead, I am aiming to allow students to revisit slides with their progress preserved (particularly for slides with questions, in a real working scenario). Ideally, only if they choose to restart the course and manually press "Reset" should everything return to its initial state.
Thank you so much for your time and support!
Hi EkaterinaMar356!
Sorry to hear your Reset Course Trigger isn't functioning as expected! Glad to see LOrealB has been helping you!
I was able to replicate the same issue on my end, in the current version of Storyline 360. I've opened a support case on your behalf so our support engineers can take a closer look into this behavior. You're in excellent hands with them and they should be reaching out to you shortly.
We can continue the conversation through your case to keep all information in one spot.
