I updated Storyline due to the latest release. I then attempted to open a file I had been working on just previous to this release and now I receive the error message - "This project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of Storyline." Please let me know if there is a fix here, I'm under a time constraint and don't need this headache with this course.

Hi Everyone, I had the same issue this morning and after reading the posts here, I was very disappointed as I lost almost 2 days of work. However, the good news is that I have found a way to recover some of the work if you still have the original files. I am using Windows 7 and there is a recovery mode of windows 7 itself. Right click the file and check properties -> from the top tabs, select "Previous versions" and if you were lucky enough then the windows may have saved the last saved version of your file. All you need to do is to select the most latest one and click "Restore". Beware, the file will be replaced and you will no longer have the original file so make sure you create a backup before making any changes. Good luck and Hope it will be helpful :) Cheers, Muhammad

Ashley Terwilliger said: Hi Chris and welcome to Heroes! I'm sorry to hear about the difficulty you're having with your file. First you'll want to check the following which could have caused file corruption: Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior. You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate). Avoid using special characters, accents orsymbols in your file names. I'd also try opening a new Storyline project and import this older one into the blank project. Hello, I'm having the same problem. I tried importing the old one into a blank project as you suggested, and I got the following message (please note, I chose to import Storyline, and browsed to the location of the corrupt Storyline project): Any help is appreciated!!

Has anyone figured out a solution for this. I have had a help ticket open for a month, all kinds of advice and none of it works. I have tried everything here and still can't open the files. I have shared the files, nobody at articulate has been able to figure it out either. We are down to reloading windows is the new suggestion. Huge risk and work--has anyone else tried that and did it work?

Muhammad you have saved me the night before Thanksgiving on a project that is due December 1st. Utilizing your solution after trying everything under the sun for an entire day has saved me. Thank you!

Hi, i had the same issue, with some hard moment. Then I solved by: making a copy of the .story file rename and save it as a .storytemplate file open a new SL2 project select import from Storyline import the .storytemplate Hope this will help someone of you also.. Cheers, Gabriele

This project is invalid or corrupt......

AshleyT-Pollard
Staff
12 years ago

Hi Chris and welcome to Heroes!

I'm sorry to hear about the difficulty you're having with your file. First you'll want to check the following which could have caused file corruption:

Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior.

You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).

Avoid using special characters, accents orsymbols in your file names.

I'd also try opening a new Storyline project and import this older one into the blank project.
- SriHarshaKotama
  Community Member
  10 years ago
  Hello Ashley,
  
  Sorry If I'm posting the question on old thread. Googled and landed on this page.
  
  I'm working on Articulate Stroyline 2.0 and got this error message "This project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of Storyline.
  
  All my project is ready and suddenly the file got corrupted is there any auto-saved available and please guide me how to get back my project.
  
  Please reply me.. Waiting for your help.... !
  
  Thanks, Sri Harsha Kotamarthy (Technical Writer, India)
- KalaRackley
  Community Member
  14 days ago
  For anyone coming here with this problem, I was dealing with this exact error this morning with a project I was just working on last night. I tried Ashley's suggestion of importing the slides into a blank project, and that solved my problem. Phew!! That would've been hours of work lost.
DavidJanus
Community Member
12 years ago

Ashley Terwilliger said:

Hi Chris and welcome to Heroes!

I'm sorry to hear about the difficulty you're having with your file. First you'll want to check the following which could have caused file corruption:

Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior.

You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).

Avoid using special characters, accents orsymbols in your file names.

I'd also try opening a new Storyline project and import this older one into the blank project.

Hello, I'm having the same problem. I tried importing the old one into a blank project as you suggested, and I got the following message (please note, I chose to import Storyline, and browsed to the location of the corrupt Storyline project):

Any help is appreciated!!
AshleyT-Pollard
Staff
12 years ago

Hi David,

Normally when we we see the "powerpoint exception" error, I would ask you to follow the troubleshooting steps here, but these are specific to Powerpoint files. Since you're getting this message when working on importing a Storyline file into a Storyline file, can you share the problematic Storyline file with us? If you'd prefer not to share in the forums, I can send directions on how to send to me privately.
JeremyMiles
Community Member
11 years ago

I produced a large eLearning piece about a year ago using the previous version of Storyline. I updated to the latest version about a month ago I have just had a client request to republish one of the original courses into a stand alone version. Whenever I publish any projects written using the previous version of Storyline all my text formatting appears corrupted - different sizes, text not fitting on the screen. I don't get any error messages but the content is unusable.

I need to get this file off to the client ASAP - any suggestions? Should I try and re-install the previous version of Storyline and, if so, where do I find it?

Thanks
ChristineHendri
Former Staff
11 years ago

Hi there Jeremy,

First, I would double check your DPI, just to be safe.

Articulate Support - Articulate Storyline DPI support
If that doesn't make a difference, I recommend creating a new project file with the new version. Import the slides from your previous project(s) into the new file. Publish and test the content on a web server or LMS. Does the same thing happen?

Importing from Another Storyline Project - E-Learning Heroes
If you still have trouble with this, you're welcome to share one of your .STORY files here. We'd be happy to take a look and see what's happening.

Thanks!
AshwiniPalekar1
Community Member
11 years ago

Hello,

Can someone please help? I created a project which now doesnt open giving me the following error message: "

This project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of Storyline"

Can someone please help ASAP - I have a deadline and I hope someone can provide a solution.
LeslieMcKerchie
Staff
11 years ago

Hi Ashwini and welcome to E-Learning Heroes!

Did you try the solution that Ashley shared above?

Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.

You should also make sure the directory path to your project files and your published output is less than 260 characters(for example C:\Articulate).

Avoid using special characters, accents or symbols in your file names.

I'd also try opening a new Storyline project and import this older one into the blank project.
AshwiniPalekar1
Community Member
11 years ago

Hello, Yes!

1> Yes, I am working on my local drive

2> My file is saved in the default C:\Users\apalekar\Documents\My Articulate Projects

3> My file name is navigation.story

I had started creating this file in the trial version of Storyline 2, then I purchased Storyline 2- I upgraded the file and it worked well until today!
AshwiniPalekar1
Community Member
11 years ago
Can I share this file with you to see if you can resolve this? Please let me know your email address as I have tried every other option and I am terrified at the thought of having to recreate because of software issues.
LeslieMcKerchie
Staff
11 years ago
You are welcome to share the .story file here in the forums via the paperclip icon. If you cannot share here, please submit your file here.