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CristianaRat103's avatar
CristianaRat103
Community Member
3 months ago

Title appears to use two fonts

I entered a title on the player, and it look like the first letter is a different font from the rest of the title.  I tried a couple other fonts (Lucinda sans, Arial and something else).  I also tried moving the J into other positions in the title, in case it was a glitch with the first letter, and that didn't make any difference.  Is there a way to correct this?  I have included some screen shots to show what I am seeing when I preview the screen and the settings. The J looks the same in articulate review as it does in the screenshot.

storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 months ago

    Hi Cristiana!

    Sorry to hear you've run into this issue! Thanks for sharing the screenshots!

    I can confirm we have this behavior logged as a bug in Storyline 360. This bug causes:

    • Player course title set to use Arial or Lato font displays as Serif font for letters D, J, and Q when published to Review 360.

    I've linked this discussion to the bug report so we can notify you as soon as a fix becomes available. In the meantime, as a workaround, we suggest using a similar-looking font like Arial Unicode MS. Which has not been affected by this bug.

    Thank you for your patience! I'm sorry if this has been slowing you down!

  • EricSantos's avatar
    EricSantos
    Staff
    29 days ago

    Hello Cristiana, 🎉

    I have some great news to share! We just released another update for Storyline 360. In Update 91, we’ve included important fixes and new features. One of the bugs we’ve fixed:

    • Table text and certain letters in the course title might not display correctly

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

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