Forum Discussion

NickGarrod's avatar
NickGarrod
Community Member
4 years ago

Translation issue

I have a translation issue that I hope someone can help with.

I exported a Word file for translation, the translated text was added into the translation box. When I import the Translated Word document back into Storyline, the translated text appears next to the original English text. So it is being inserted into the correct place, but is being added to the text and not replacing it.

Any ideas please - see the attached screenshot for an example.

  • BeccaLevan's avatar
    BeccaLevan
    Community Member

    Hey there, Nick!

    Great call on opening a support case with us, and I see you've teamed up with Mcgem; you're in great hands! I'll follow along in your case as I'm curious to see what's causing this!