Forum Discussion
Trying to insert an MP4 video into Storyline, but receive an error message that states it is not a supported format.
Hello!
I've made a couple of attempts to insert an MP4 video file that is definitely an mp4 file, and Storyline gives me an error message that states, "...does not appear to be a supported video f...
Hi Alyssa,
I'm also currently having the same issue. I'm trying to upload a video that is an mp4, but the file size is pretty small (21 kb) . I tried opening a different mp4 of a similar size (22kb) and it worked just fine.
Hosting this video on Youtube is not an option for me, as most users do not have access to youtube through the company firewall.
