Forum Discussion
Unable to access my Articulate 360 account
Hi,
I'm having trouble accessing my Articulate 360 account. Every time I try to log in, I get an error message, and as a result, I can’t use any of the applications included in the suite.
Could you please help me resolve this issue?
Thank you in advance
Hi everyone,
I’m glad to hear the issue is resolved for some of you! We encountered a problem with our cloud service provider that affected access to some Articulate 360 products. Everything is more stable now, and our team is continuing to monitor the systems closely.
If you’re still running into trouble, please let us know here or check our Articulate Status page for the latest updates.
Thanks again for your patience while things got back to normal.
8 Replies
- EricSantosStaff
Hi everyone,
I’m glad to hear the issue is resolved for some of you! We encountered a problem with our cloud service provider that affected access to some Articulate 360 products. Everything is more stable now, and our team is continuing to monitor the systems closely.
If you’re still running into trouble, please let us know here or check our Articulate Status page for the latest updates.
Thanks again for your patience while things got back to normal.
- LouiseAldrid034Community Member
Looks like its back up and running again now :)
- ShaheenSayed-12Community Member
Same problem irrespective of network and/or browser. This is heavily impacting my work deadlines.
- ali1066Community Member
Same problem for us.
- DesignTeam-DACCommunity Member
We are in the UK and are having same issues
- NccNccCommunity Member
I have the same issue {"name":"AxiosError"}
- HilleviHyemCommunity Member
I have the same problem.
get this message: {"name":"AxiosError"}
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