Forum Discussion

LilyTZ's avatar
LilyTZ
Community Member
3 days ago
Solved

Unable to Log Into Articulate 360 - “AxiosError” Across Devices!

Hi everyone,

Is anyone else seeing this issue today? I’ve been unable to log into both the Articulate 360 desktop app and the web version. The login page loads, but I get an “AxiosError” message every time I try to sign in. I’ve already tried restarting, clearing cache, reinstalling, and even logging in from my phone (on mobile data), but the same error appears everywhere. Is anyone else experiencing this, or has Articulate confirmed a login outage?

It was working fine until I had to restart my computer.
  • Hello everyone,

    I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.

    If you run into any issues using Articulate 360 going forward, please let us know.

17 Replies

  • JessicaMM's avatar
    JessicaMM
    Community Member

    I've just managed to sign back in - working is possible :) 

     

  • Hi everyone,

    I’m glad to hear the issue is resolved for some of you! We encountered a problem with our cloud service provider that affected access to some Articulate 360 products.

    Everything is more stable now, and our team is continuing to monitor the systems closely.

    If you’re still running into trouble, please let us know here or check our Articulate Status page for the latest updates.

    Thanks again for your patience while things got back to normal.

  • Hello everyone,

    I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.

    If you run into any issues using Articulate 360 going forward, please let us know.