Forum Discussion
Uploading to review 360 not working (articulate storyline error report)
I'm trying to upload my project to review 360 but it stops halfway and i get the error 'articulate storyline error report'.
So i opened a other project and tried to upload this one to review 360, this worked with no problems at all.
I'm using meta bold font in my project, i don't know if anything has to do with this.
I need to upload the project quick, can somebody help me?
I added the project to attachments (it's no secret), hope this helps solving the problem.
thx in advance
you have problem on "publish to web" also, there is an error message while publish
<?xml version="1.0" encoding="utf-16"?>
<ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<UserId>aid|ced069b1-3706-4ac4-abc3-7b1f7e138006</UserId>
<HardwareId>W0WCW-LQ81S-G4U4U-UVT3D</HardwareId>
<Message>Arithmetic operation resulted in an overflow.</Message>
<StackTrace> at int System.Linq.Enumerable.Sum(IEnumerable<int> source)
at TimeSpan Articulate.Design.Project.CalculateDuration()
at bwMeta Articulate.Design.Publish.PlayerMeta.CreateMeta(IPlayerService playerService, IProjectMetadata projectMetadata, IQuizData quizData, ISlidesMetadata slidesMetadata)
at bwMeta Articulate.Design.Project.GetMetaObject(IPlayerService service)
at bwMeta Articulate.Player.PlayerWriter.ap()
at bool Articulate.Player.PlayerWriter.Write(IPlayerContentProvider contentProvider)
at void qu.p()
at void Articulate.Design.Publish.TargetContext+PublishBackgroundWorker.OnDoWork(DoWorkEventArgs e)
at void Articulate.ComponentModel.STABackgroundWorker.a(object A_0)</StackTrace>
</ErrorReport>Arithmetic operation resulted in an overflow - while calculation the duration (?) of the course
you should open a support case
perhaps it is the video
Duration: 3:23 hours and only 6,79 MB - very strange
Ok i will change the video, it's strange because it's a video from storyline. I will come back to you to let you know if it works. Thx for the help!
I have removed the video in all slides, but it doesn't work. I have a new attachment of the file, without the video.
yes - error not fixed with deleting the video
I have copied the chapter 1, 2, 3, 5 in a new empty .story fileif there are max. 6 of this (red marked) pages, the export is ok
if you dublicate one of them
=> crash while publish with the known error - no matter which of the 6 is duplicated
this is real a case for the articulate support
Ok thank you very much! So if i don't duplicate them, but make them out of scratch it should not crash?
no - the timeline of these slide was to long (37 minutes), I have reduced them to 5 seconds
there is a new storyline function to to this
remove on one layer the "Show Until End"-Flag, then "Fit ..."
result:
https://360.articulate.com/review/content/7a95539e-0e1f-44a9-bc85-54f7ab12ba9e/reviewnow we know - there it a maximal course length - the error message make sense
and the strange video length in the media library it is now clear
the max length of a storyline course is 35791 minutes (about 24 days) and your course was longer
Thank you for your help! I didn't notice the length of the content, i won't make the same mistake twice.
This was very helpfull, thx again!
