Forum Discussion
Video Download Failed
I am trying to insert a video from the content library and keep getting an error message that says:
The selected videos were not downloaded successfully. Please check your connection to Articulate...
Hi Justin,
Thanks for reaching out!
I'm sorry to hear you've hit this snag! We experienced an outage earlier where users were receiving a "Download Failed" error message when attempting to download videos from the Content Library. This issue has seen been resolved and we're continuing to monitor it closely.
If you're still experiencing this issue, please let us know in a support case so we can troubleshoot further! To stay up to date on maintenance or incidents, you can visit our Articulate Status page and subscribe for updates.