Forum Discussion
Video issues
Is anyone having issues with videos in Rise. I have created several courses uploading mp4 videos and I had no issues. Last week I had to update a course (content only) and when I re-uploaded the c...
Hi! I know this is old but I'm having the same issue with uploading one specific video to Rise. I just uploaded another video to a different part in the course and it worked ok. My colleague also is having the same issue. I deleted that block and tried again but I'm running into the same problem. I tried playing the video outside of Rise and it worked fine.
Hi Liv! I'm sorry that's giving you trouble. Could you privately share that video file with us by clicking here? We'll do some testing and let you know some next steps.
