Forum Discussion
xAPI issues
We use a product called Axonify for our LMS. I published a course in XAPI and tried to upload in Axonify. Axonify supports SCORM and XAPI. When I tried to upload the XAPI file, it would not load. I republished the course in SCORM and it loaded fine. I reached out to the Axonify tech support. After researching the issue, they suggested I reach out to Articulate. The Axonify developers said the Rise360 XAPI file was invalid and was missing a launch tag in the tincan.xml. Has anyone experienced this issue? If so, were you able to find a solution or workaround?
Hi TangieLacy, I suppose you have also contacted Articultate's support. Could you get Axonify's teach support to explicitly mention what is missing and where exactly in the tincan.xml file?
Hi TangieLacy,
Thanks for reaching out! Great call opening a support case. I see that my colleague Phil has been working with you. You're in excellent hands!
We'll continue the conversation over in your case.
Have a wonderful weekend!
