For some reason, every page on the website just has a bunch of slashes, dashes and dots instead of text. There is not one other website that I have this problem with. Same issue in IE and Firefox. I have attached a screen shot. Any suggestions of how to fix this?
Huh? That's weird. I tried the site and all pages worked for me. My first response to these kinds of computer glitches is to shut down and reboot. Maybe give that a try if you have not already?
Hi Alanna! That's weird - we haven't seen this issue before, but I shared your screenshot with our QA folks, and here's some info that might help: Given that the issue is happening across multiple browsers, on text that's styled with system fonts, it seems like it might be either an issue with the fonts on your system or a plugin/add-on that is affecting your browsers. One thing you could try is to start Firefox in Safe Mode and see if that helps. This will disable all plugins. If the problem still happens in safe mode, the issue is likely related to the fonts on your computer.
On a more practical note... Jeanette. When I did the safe mode in Firefox, it displayed properly. When I reopened in normal mode, same problem. Weird, I visit hundreds of sites and this is the only site that I have ever had this issue with. More advice for me?
LOL yes, Bruce, you are making our Friday much more entertaining over here.
Alanna - since it sounds like a plugin might be the culprit, our QA team's recommending disabling all plugins on your browser and then reenabling one by one to see if you can isolate the issue.
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Huh? That's weird. I tried the site and all pages worked for me. My first response to these kinds of computer glitches is to shut down and reboot. Maybe give that a try if you have not already?
Unfortunately I've had this problem for a few months and have rebooted many times.
Hi Alanna! That's weird - we haven't seen this issue before, but I shared your screenshot with our QA folks, and here's some info that might help: Given that the issue is happening across multiple browsers, on text that's styled with system fonts, it seems like it might be either an issue with the fonts on your system or a plugin/add-on that is affecting your browsers. One thing you could try is to start Firefox in Safe Mode and see if that helps. This will disable all plugins. If the problem still happens in safe mode, the issue is likely related to the fonts on your computer.
It seems eerily spooky to me, and highly suspicious that the only things that work properly are images of Tom.
Hmmmm
I think he owes us all an explanation..
Bruce - hilarious!! Yes, a worldwide conspiracy!
On a more practical note... Jeanette. When I did the safe mode in Firefox, it displayed properly. When I reopened in normal mode, same problem. Weird, I visit hundreds of sites and this is the only site that I have ever had this issue with. More advice for me?
Maybe the new hacking group "The Captivate ArticulHaters"?
Just sayin'!
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Bruce
PS - not really...
PPS - this Friday night Merlot is going down rather well.....
LOL yes, Bruce, you are making our Friday much more entertaining over here.
Alanna - since it sounds like a plugin might be the culprit, our QA team's recommending disabling all plugins on your browser and then reenabling one by one to see if you can isolate the issue.
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