Articulate Review - Previous Button

Hi there Amma! I've not come across this issue in the forums, so I'd be really interested to take a peek at your file. Is the previous button not clickable at all, or does it navigate to the wrong slide? 

If you can attach your file here, that'd be really helpful! 

Hi Alyssa: When you click the Previous button in Articulate Review nothing happens. However, the button works in the Web Published version.

This file was upgraded from Storyline 2 and the there is a trigger to subtract 1 from the slide number variable when the Previous button is clicked.

Here is the link:

https://360.articulate.com/review/content/e4fa249a-1212-40ee-ba6c-b5f63affc794/review

Thanks Amma for the link! I can see the behavior in your Review course where the previous button subtracts 1 but doesn't actually go back to the previous slide. Could you share the .story file with us too? Upload it here using the "Add Attachment" button at the bottom of the reply window. 

I just tested another course that I developed and the Previous button is working, so my guess is that it is either a fluke or an issue with the upgrade from Storyline 2 to 360.

Thanks Amma - glad to hear it's not every file, but I'd still be happy to take a look at your file and see if I can spot anything else in that specific one. If you're good to go - no worries! 

Hi Ashley! I changed the content to generic info but the triggers are still in place.

Thanks Amma for sharing the file - the file is definitely behaving odd, as the trigger order I'd expect things to be working in isn't following the normal. I also was able to test it out on a brand new file I created in Storyline 360 to see the same thing - so I can report that to our team as a possible software bug. 

You mentioned a version that is working for you - can you share a copy of that one with me too? I'd like to see what is different about that to share with my team.  

Hi Ashley: I apologize, I just saw your post. Here is the SL2.

The previous button is working in the web published version. It just isn't working on Articulate Review.

Thanks Amma - this version of your course does not have the triggers to adjust the variable when the user clicks the previous button. So that appears to be the difference and why this one is working, whereas the other one did not work.