After publishing my course to Review 360 I tested it on my mobile device. The images that we have designed as callouts do not load on the screen until after the continue button (below the image) is clicked. I've attached screenshots of the before and after. The red box shows where the image should be.
This is a big problem since these callouts are critical information the learner needs to know.
Any help in resolving this issue is greatly appreciated!
Have you resolved this issue yet? Is it just your device that has that problem? If you haven't resolved the issue one of our support people can look at it.
4 Replies
Have you resolved this issue yet? Is it just your device that has that problem? If you haven't resolved the issue one of our support people can look at it.
https://articulate.com/support
Hi Curious Lion - Can you confirm the browser you're using to view your project in Review?
Pessoal, estou com o mesmo problema! Inclusive, isso ocorre exatamente como descrito e em qualquer navegador. Alguém sabe o que pode ser?
Oi, Patrick. Tudo bem?
Can you share the .story file through a support case so we can investigate what's happening and help you troubleshoot?
Tenha um excelente dia!