I ran a quick test, and everything looked good on my end! Here are a few troubleshooting tips to get you started. The article below is a great first step and shares reasons why this could be happening:
Can you publish a different Presenter file to Review 360? If so, the issue may be file-related. Feel free to connect with our support team to review your file and help nail down the culprit.
Can you publish to Review 360 from Storyline or Rise? If not, it may be a network endpoints issue, and you'll want to connect with your IT team to review the last item in the article above.
I hope these tips help! If you're still running into issues, reach out using this case link, and our team will be glad to help!
1 Reply
Hi Allison,
Welcome to E-Learning Heroes! 🌟
I ran a quick test, and everything looked good on my end! Here are a few troubleshooting tips to get you started. The article below is a great first step and shares reasons why this could be happening:
There Was an Error Publishing to Review 360
Some other ideas to test:
I hope these tips help! If you're still running into issues, reach out using this case link, and our team will be glad to help!