I have shared a course in review 360 for commenting. The person cannot move to the next section post completing the intro. It comes up with a blank page and does not load. Please support. Thanks.
I'm sorry for the trouble with adding comments in Review 360! Thanks for reporting this in a case as well; that behavior does sound strange and is a great troubleshooting opportunity for our support team. Please expect one of our talented Customer Support Engineers to respond to you shortly via email.
Thank you! I see that my colleague, Jan, took the case and has sent you an email asking for additional details. Let me know if I can assist with anything else, I'm happy to help!
3 Replies
Hi, Centre for Culture, Ethnicity and Health,
I'm sorry for the trouble with adding comments in Review 360! Thanks for reporting this in a case as well; that behavior does sound strange and is a great troubleshooting opportunity for our support team. Please expect one of our talented Customer Support Engineers to respond to you shortly via email.
Hi Eric, thank you I will await their response. Thanks.
Thank you! I see that my colleague, Jan, took the case and has sent you an email asking for additional details. Let me know if I can assist with anything else, I'm happy to help!