For the past two days, the upload of my course update to review has been extremely slow.
I followed this page to uninstall Storyline, reboot my computer, and reinstall Storyline, but it still takes me a minimum of one hour to publish a 10-slide course (kinda text-heavy without any videos).
Please let me know if there is any solution for this issue. Thank you so much!
I'm sorry you've hit this snag with slow publishing to Review 360! Have you tried importing your slides to a new Storyline file to see if it helps speed up the publishing?
If not, and you're working on your local drive, try running these steps to fix possible installation issues. We'd be glad to investigate further if the problem persists. Can you share a copy of your Storyline project here or privately through a support case to see if we can publish it normally? We'll delete it when we're done testing!
3 Replies
Have you checked your connection speed?
Hi! My connection works great and I never had to wait so long.
Hi Hong,
I'm sorry you've hit this snag with slow publishing to Review 360! Have you tried importing your slides to a new Storyline file to see if it helps speed up the publishing?
If not, and you're working on your local drive, try running these steps to fix possible installation issues. We'd be glad to investigate further if the problem persists. Can you share a copy of your Storyline project here or privately through a support case to see if we can publish it normally? We'll delete it when we're done testing!