This is a weird one, I have a ticket open with support. The course plays fine when I preview from Storyline, however when published to the review site, it will skip playing some of the layers of the slide. I have the slide set for the learner to click on a hotspot, which shows layer 1, the layer has a trigger to hide layer when timeline ends on that layer. The next click on the hotspot plays the next layer, and so on. the last layer jumps to the next slide. On the review site, it will jump to the next slide after going through only one or two layers.
Great move on opening a support case. I see that you connected with my teammate Dexter who shared insight that solved your issue. Glad to hear!
For other users discovering this thread with a similar issue:
Upon review, it looks like the Slide Properties > Slide Advances option is set to "Automatically" for slide 1.2. Kindly set it to "By User" so that the course won't advance to the next slide when the timeline ends on a particular slide.
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Hi Humberto!
Sorry to hear you've run into this setback!
Great move on opening a support case. I see that you connected with my teammate Dexter who shared insight that solved your issue. Glad to hear!
For other users discovering this thread with a similar issue:
Upon review, it looks like the Slide Properties > Slide Advances option is set to "Automatically" for slide 1.2. Kindly set it to "By User" so that the course won't advance to the next slide when the timeline ends on a particular slide.