One of the reviewers I sent a link to has provided feedback but entered the wrong email address, so they are not receiving the notifications when anyone "@'s them" or replies to their comments.
I can't seem to change the email address they entered and they can't either, is it possible to do?
Since there isn't a way to edit the email address that you comment with on Review 360, I would tell your user to try using the Review 360 link in another browser. I tested this on my end and it worked!
So each time my reviewer opens the link they are asked to enter their email address. Second time round they entered it correctly. It was just first time round they entered it incorrectly and entered their review comments. As a consequence when people responded to their original comments or "@" them they are not notified.
I was just hoping me as the course owner could edit it or they could edit it themselves.
I'll submit a feature request as although it's trivial enough it has undone some of the convenience of Review 360.
2 Replies
Hi Shane!
Since there isn't a way to edit the email address that you comment with on Review 360, I would tell your user to try using the Review 360 link in another browser. I tested this on my end and it worked!
Keep us posted!
Hi Lauren,
So each time my reviewer opens the link they are asked to enter their email address. Second time round they entered it correctly. It was just first time round they entered it incorrectly and entered their review comments. As a consequence when people responded to their original comments or "@" them they are not notified.
I was just hoping me as the course owner could edit it or they could edit it themselves.
I'll submit a feature request as although it's trivial enough it has undone some of the convenience of Review 360.
Thanks,
Shane.
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