A project team member who created RISE content using one of our organisational subscription licenses has left the organisation, however did not share the content prior to leaving. Is there anyway we can locate that source content? We have the RISE review link. (We are also trying to reach out to the team member concurrently to writing this post!) Thanks in advance for any advice you can provide on this question.
Hi Amanda! Great question! The link Karl shared with you is spot-on.
When you remove someone from your Articulate 360 team, you can transfer their content to another team member, delete it, or do nothing with it. See below for details on each option.
Thanks for this advice, we are using this feature within our team. Unfortunately the project team member who left did not assign the content to someone else. Is there any-way we can retrieve it if the account was part of our organisational "Team". Amanda
Hi Amanda! Our support engineers would be happy to take a look at your account to see if that content is still available. Please open a case here, and share the email address of the person who left your team. They'll be standing by to help!
4 Replies
https://community.articulate.com/series/articulate-360-teams/articles/managing-content-when-users-leave-your-team
Hi Amanda! Great question! The link Karl shared with you is spot-on.
When you remove someone from your Articulate 360 team, you can transfer their content to another team member, delete it, or do nothing with it. See below for details on each option.
Thanks for this advice, we are using this feature within our team. Unfortunately the project team member who left did not assign the content to someone else. Is there any-way we can retrieve it if the account was part of our organisational "Team". Amanda
Hi Amanda! Our support engineers would be happy to take a look at your account to see if that content is still available. Please open a case here, and share the email address of the person who left your team. They'll be standing by to help!