Anyone else not being able to log into their rise account? Mar 23, 2020 By Ben Burden It just spins and spins until it eventually says "Your session has timed out." I tried reopening it, nothing. I tried restarting my computer, nothing. I hope I can get this resolved quickly, I have a deadline for this course.
Crystal Horn Staff 4 years ago03/23/20 at 7:50 pm (UTC) Hi there, Ben. I'm sorry for the trouble. We're having a look right now, and you can follow our status here!
Alyssa Gomez Staff 4 years ago03/23/20 at 8:41 pm (UTC) Hi, Ben! We've identified the issue and have implemented a fix. Rise 360 courses should now load for all users. We'll continue to monitor performance carefully. Please let us know if you run into any more trouble in Rise 360!
2 Replies
Hi there, Ben. I'm sorry for the trouble. We're having a look right now, and you can follow our status here!
Hi, Ben! We've identified the issue and have implemented a fix. Rise 360 courses should now load for all users. We'll continue to monitor performance carefully.
Please let us know if you run into any more trouble in Rise 360!
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