Articulate 360 desktop problem
I was wondering if any of you have had this problem. I started up my computer the other day and my desktop app would not initialize. I tried starting it up various ways including using the ICON and going through the Windows 10 menu. Didn't initialize. I uninstalled it through Microsoft uninstall... went through the process, installed it. ICON is there but it does not initiate. I shut off my machine hoping that it needed a reboot. Nothing. HELP!! I need to have access to my Rise contract work!!!
Does anyone know if there is something in the background that is not uninstalled? It said it was uninstalled and I clicked Finish. But nothing!
I have contacted support desk and they sent me a link to the download page which is what I used. I sent them another message but have not received anything yet. This, of course, is for work done on RISE which I cannot get to any other way. I can get to Storyline and Review (through Storyline) but not Rise. Is there another way to get to Rise?