I'm facing a background color issue while adding storyline in Rise. Rencently there is a black frame showed up and it doesn't exist before (see in image attached).
I already changed features in "Player" with ;odern player style and colors & effect in "Light". However there still have a black frame behind.
Any idea on how to remove this black background color ?
If you aren't using the Menu & Controls for your Storyline project, you can turn this off in the Player Properties, which should help remove the black background when inserted as a Storyline block in Rise.
Let us know if you still see the black background, and we'll look into this further.
1 Reply
Hi Siyuan!
Thanks for reaching out!
If you aren't using the Menu & Controls for your Storyline project, you can turn this off in the Player Properties, which should help remove the black background when inserted as a Storyline block in Rise.
Let us know if you still see the black background, and we'll look into this further.