I have a problem when changing text into bold or cursive in Rise. It shows that the text has been changed in the editing panel but it doesn't show it in the real text neither in preview. This has been an issue with chrome and edge.
It sounds like you've added a custom font to Rise that you're having trouble with? Did you follow the steps here to add the font - what font are you using? Are you seeing this in the text throughout your lessons or only on particular lesson types?
First, I wanted to let you know it looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
For the issue with the fonts, I think we'll need to take a look at your Rise course and the font files. I'll start a case for you - so keep your eyes peeled for an email from Support@articulate.com.
3 Replies
Hi Helleka,
It sounds like you've added a custom font to Rise that you're having trouble with? Did you follow the steps here to add the font - what font are you using? Are you seeing this in the text throughout your lessons or only on particular lesson types?
Hi,
Yes I have added own font Pebble and I have followed the instructions. It's throughout the courses that they are not showing.
BR
Helleka
Hi Helleka,
First, I wanted to let you know it looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
For the issue with the fonts, I think we'll need to take a look at your Rise course and the font files. I'll start a case for you - so keep your eyes peeled for an email from Support@articulate.com.
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