Can a "mailto:" link be used within Rise?

Hi Martin, 

Mailto: URLs do not work but what you can do is to use a URL shortener to create an HTTP address that forwards to your mailto: URL.  There are a few URL shorteners available out there but I have found that it works with http://is.gd.  On the is.gd site, enter your mailto: URL like "mailto:someone@example.com" and then click on the "Shorten!" button.  Copy the generated HTTP URL shortcut and use that URL in your Rise hyperlink. 

Here is a sample course with mailto links:

http://articulate.fyi/2lswmCT

To give credit where credit is due, I found the solution in this thread.  

John

I have the same issue. It isn't working.
I tried is.gd and bitly and both options fail in Rise.

Rise responds with 

"We are unable to generate an embed for this URL. Please check that the URL is valid and the content is publicly accessible."

When I try to paste the shortened link. I tried several emails and it's the same result each time.

Any help would be appreciated.

Hi Alex, 

Just wanted to also give you a heads up that responding via email includes your signature here in ELH. You are welcome to visit the forum discussion and click on the "edit" below your post to remove that information. No worries on our part - just in case you don't want any information publicly...I always double check when I see the "confidential" email disclaimer! 

Chiming in here -- I found this thread searching for information about this feature because I need to add a Contact section in one of the courses I'm creating in Rise. It would be great if the "mailto" could be one of the options when creating a hyperlink. 

That said, another Block suggestion would be for a Contact/Comments form, where the user can enter their email address and comments and hit submit. 

Rise is great -- as soon as we tried it for one project, we started coming up with ideas for all the other projects we could use it for. We're looking forward to seeing it grow! 

Thanks for adding you voice to the conversation, Heather. And really cool idea for the contacts/comment form! I'd be happy to pass that suggestion along to the team for you.

In the meantime, have you thought about creating a contact/comments form by embedding a Google Form in Rise? Try this:

• Create a URL/Embed block or lesson.
• Paste the "Share" link to the Google Form in the block or lesson.
• Voilà! Now you have an embedded Google Form.

Here's an example of what that could look like!

This should really be considered a bug, not a feature request. Being able create a simple link to a email address shouldn't require the use of 3rd party URL shorter services.

First, it hides the intended destination of the link, which from a cyber security stand point is a major issue. You can't expect learners to click on a link named "support@domain.com" then have it point to a URL that look like this "https://is.gd/1olhzu".

Second, it now means that a pivotal piece of functionality like contacting support is riding on the availability of some unknown server/service.

I understand this was meant as a work-around solution but it is basically a non-starter for any professional businesses/organizations.

Can this be escalated to a "bug" status and provide us with a roadmap for implementation please?

Thanks for sharing your feedback on this issue. 

Having an official mailto hyperlink option is on the radar for our team, but I do not have a timeline to provide on this.

Is there any update on the status of this issue? This is a much-needed feature!

Hi Martin,

Thanks for checking in.  No movement on this feature yet - but as Leslie mentioned it's something they're looking into. 

In case you're wondering, here's the process we go through with feature ideas! 

Could you at least make it so Rise doesn't keep automatically populating the http:// in front of the MailTo: link?