I have a Rise course that appears to have some issues with the calculation of the results (always returning 86% even when all questions are answered correctly) so I thought I'd recreate the quiz and see if the problem persists. However, despite adding a new lesson to the section and naming this lesson I cannot add any content to the lesson. The 'Add Content' button appears and when clicked the three options (lesson, business content, and quiz) are displayed but these options don't do anything when one is selected, the course menu just stays as 'Add Content'.
Hi folks! I'm sorry for the trouble yesterday. We noticed an issue and were able to get a fix out. Unfortunately, we didn't get a status page alert up during that time.
Everything should be working normally now, and if you ever run into an issue, you can reach us directly by going to www.articulatecase.com.
12 Replies
I am experiencing the same issue and have tried to resolve on multiple browsers. :(
I'm having the same issue as well, with a new course. The options appear, but nothing happens when I click 'Lesson'.
I'm having the same issue also.
Can confirm that the ADD Content button currently does not function.
When clicked, the three options appear: Lesson, Business Content, and Quiz.
However, when any of these 3 options is clicked, Rise does nothing and goes back to the ADD CONTENT button.
Trying to see how to raise a ticket to alert Articulate - haven't found a button yet.
I'm thinking Rise has a bug in it. A relatively recent one as I can't find
any other discussions that cover this issue.
Ticket raised.
To keep working in the meantime, you can copy an existing Lesson or Quiz, and then delete the previous contents from the copy.
Then add the new content blocks.
Thanks Karl, good tip.
Seems to be working now.
Yes, it seems to be working now.
Hi folks! I'm sorry for the trouble yesterday. We noticed an issue and were able to get a fix out. Unfortunately, we didn't get a status page alert up during that time.
Everything should be working normally now, and if you ever run into an issue, you can reach us directly by going to www.articulatecase.com.