Are you signed into your desktop app with the same Articulate ID as when you're working in Rise? Sounds crazy, but it can happen! 😄I want to be sure that when publishing to Articulate 360, you're working within the same account.
I've checked that the Rise and articulate ID is the same (signed out and in again and than opened Rise from the articulate 360 and it's the same).
The only thing from the "choosing the Articulate 360" you linked that is a bit weird is that in the Articulate Review on My Content I still can't see my Storyline course. furthermore, I can see i My Content, an old Storyline course but still in Rise I see the same message from my first question.
4 Replies
Hi there, Ian. Here are some things to check out:
Let me know how you make out!
Hi Crystal, thank you for responding.
I've checked that the Rise and articulate ID is the same (signed out and in again and than opened Rise from the articulate 360 and it's the same).
The only thing from the "choosing the Articulate 360" you linked that is a bit weird is that in the Articulate Review on My Content I still can't see my Storyline course. furthermore, I can see i My Content, an old Storyline course but still in Rise I see the same message from my first question.
Is there another thing I can do?
Thanks
Hi Ian!
After you logged out/logged back into both 360.articulate.com and the Desktop App, did you re-publish the Storyline content to Articulate 360?
If not, go ahead and re-publish now. Then let us know if you can see the published content in Articulate Review.
Hey guys, I am having the same exact problem as Ian.
Ian were you able to find a solution? I can see the Interaction in Review, I have published in 360, but it is not showing up in Rise.
Thanks
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