Rise 360 & Review 360 Interactive Storyline

Feb 15, 2022

Hello! 

I created a slide with a video on Storyline 360 from the storyline library and published it in Review 360. If I go to Review, I can see the slide published, but when I go to Rise 360 to insert the "Storyline 360 interaction from Review 360," it does not show the content. This hasn't happened to me before; I don't know what I am doing incorrectly. I'm attaching two images; the first one is when I go to Review 360, I see the slide I want to upload to Rise, the second image is when I go to Rise and select to browse Review 360. 

I'll appreciate the help. 

1 Reply
Crystal Horn

Hello, Minor. Is it possible that the very first frame of the video on the slide is black? What happens when you insert the Storyline block; will it display properly in Rise 360?

Let me know, and we'll work on some next steps! You can also share your files with us privately for 1:1 troubleshooting by clicking here.