I see a new update just went out today (5/14/20), so I'm wondering if this is related. Yesterday I published multiple Rise courses to Review and they all showed up in my Review library. Tonight any time I publish a Rise course to Review, I can click "View in Articulate Review 360" button when it's done publishing and I see the individual course from Review 360, but it is not showing up when I go to my Review library. Storyline courses I'm publishing to Review are showing up in the library like normal. It's only Rise courses. Tried it in Chrome, Firefox, and IE. No luck with any of them. Any ideas? Thanks.
Im also getting the same error in review and none of my media (video or images) are showing up in the Rise authoring tool either. I think both websites are having troubles.
Hi there, Katie and Design Wagon. Publishing Rise 360 courses to Review 360 is working on my setup. Let's try some quick steps to see if we can get it going for you:
Try logging out, refreshing your browser, and logging back into Articulate 360 here. Export your Rise 360 course to Review 360 again. Does that work?
Last night was the first time I started experiencing the issue too. Been publishing Rise courses to Review all week without incident until 5/14 p.m. Still having the issue today so I submitted a case. Thanks, Crystal.
Another person created the Rise course, we're both 'Managers'. Yet, when I publish the rise course, it's not in Review. This has happened to 2 courses now.
When I select 'View in Review 360' from Rise, it displays fine in Review (but it's not in the review catalogue). I can also publish to Review, fine, but not in Catalogue. I've signed in/out.
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Im also getting the same error in review and none of my media (video or images) are showing up in the Rise authoring tool either. I think both websites are having troubles.
Hi there, Katie and Design Wagon. Publishing Rise 360 courses to Review 360 is working on my setup. Let's try some quick steps to see if we can get it going for you:
Try logging out, refreshing your browser, and logging back into Articulate 360 here. Export your Rise 360 course to Review 360 again. Does that work?
If not, please reach out to us here so we can work with you one-on-one. Thanks!
Hey - Im all good now. It was last night that I was experiencing the issues. Thanks
Last night was the first time I started experiencing the issue too. Been publishing Rise courses to Review all week without incident until 5/14 p.m. Still having the issue today so I submitted a case. Thanks, Crystal.
Hi, I'm experiencing this same issue.
Another person created the Rise course, we're both 'Managers'. Yet, when I publish the rise course, it's not in Review. This has happened to 2 courses now.
When I select 'View in Review 360' from Rise, it displays fine in Review (but it's not in the review catalogue). I can also publish to Review, fine, but not in Catalogue. I've signed in/out.
Any thoughts? thanks
Oh, that's not great. Many thanks for the reply